Demo Account   Live Account  

Treating Customers Fairly

One Financial Markets maintains an active policy of Treating Customers Fairly. This is in line with industry best practice and regulatory guidance.

Fair treatment of customers in all our dealings is a requirement of all One Financial Markets Management and Staff: we aim to maintain the highest standards throughout our business and actively direct all personnel, through positive training and the encouragement of good working practices, to ensure the firm’s TCF policies are understood and implemented across the work-force. We strive to provide clients with information that is comprehensive, relevant and accurate and to make our senior staff accessible to respond to enquiries and complaints, whenever possible.

If, at any time, you feel we have not reached the standards we set ourselves, we encourage you to contact our management directly in writing, so that your comments may be considered and responded to.

Office network
  • London Office
    Axi Financial Services (UK) Limited  
    1 Finsbury Market
    EC2A 2BN
    United Kingdom

    T: + 44 (0) 203 857 2000
  • Kuwait Office
    VI Markets  
    Sharq - Mazaya Tower 02 - 10th floor
    PO BOX 3040, 22031
    T: + 965 22256988

One Financial Markets is the trading name of Axi Financial Services (UK) Ltd, a company registered in England with company number 6050593. Axi Financial Services (UK) Ltd is authorised and regulated by the Financial Conduct Authority in the UK (under firm reference number 466201) and the Financial Sector Conduct Authority in South Africa (with FSP number 45784).

The information on this site is not directed at residents of the United States, Belgium, Poland or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. is owned and operated by Axi Financial Services (UK) Ltd.