Contact Department

The One Financial Markets Office is open 24 hours a day, 5 days a week. If you have any questions regarding your account, our services or our platform please contact the relevant department:

For any general queries relating to our platform, products & services, information regarding your account funding or the status of your application form, please contact our Client Services Department.

Client Services:
+44 (0) 20 3857 2100

For any specific queries relating to trading; including product information, your trading account details, market and executed orders please contact the Dealing Desk:

Dealing Desk:
+44 (0) 20 3857 2050

For any queries relating to a deposit or withdrawal please contact our Payments Department:

+44 (0) 20 3857 2070

For any queries related to introducer agreements or partnering with One Financial Markets please contact out Partners Department:

+44 (0) 20 3857 2120

Begin trading today! Create an account by completing our form

Privacy Notice

At One Financial Markets we are committed to safeguarding your privacy.

Please see our Privacy Policy for details about what information is collected from you and why it is collected. We do not sell your information or use it other than as described in the Policy.

Please note that it is in our legitimate business interest to send you certain marketing emails from time to time. However, if you would prefer not to receive these you can opt-out by ticking the box below.

Alternatively, you can use the unsubscribe link at the bottom of the Demo account confirmation email or any subsequent emails we send.

By completing the form and downloading the platform you agree with the use of your personal information as detailed in the Policy.

Office network
  • London Office
    One Financial Markets  
    1 Finsbury Market
    EC2A 2BN
    United Kingdom

    T: + 44 (0) 203 857 2000
  • Kuwait Office
    VI Markets  
    Sharq - Mazaya Tower 02 - 10th floor
    PO BOX 3040, 22031
    T: + 965 22256988

One Financial Markets is the trading name of Axi Financial Services (UK) Ltd, a company registered in England with company number 6050593. Axi Financial Services (UK) Ltd is authorised and regulated by the Financial Conduct Authority in the UK (under firm reference number 466201) and the Financial Sector Conduct Authority in South Africa (with FSP number 45784).

The information on this site is not directed at residents of the United States, Belgium, Poland or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. is owned and operated by Axi Financial Services (UK) Ltd.